Legal Document

Pq99 Terms and Conditions

Please read these Terms and Conditions carefully before using the pq99 platform. All terms relating to accounts, betting, payments, bonuses, and responsible gaming are set out in full detail here.

Last Updated: January 2026

1 General Terms & Conditions

pq99By accessing and using -'s website and related services, you are deemed to have fully agreed to these Terms and Conditions. If you do not accept any part of these terms, please refrain from using the pq99 platform.

These Terms and Conditions form a legally binding agreement between pq99 and the user. pq99 reserves the right to modify, amend, or update these terms at any time. Continued use of the platform following any changes will be deemed as your automatic acceptance of the updated terms.

All pq99 services are provided strictly for entertainment purposes. We are committed to responsible gaming practices, and all our operations are conducted with the highest level of transparency.

These Terms and Conditions have been drafted in Bengali, and the Bengali version shall be considered definitive in the event of any dispute.

2 Account Register

To use pq99's services, you must create a personal account. All information provided during registration must be complete, accurate, and up to date. pq99 reserves the right to suspend or terminate your account at any time if false or misleading information is provided.

Each individual may register only one account. Multiple accounts (duplicate accounts) by the same person are strictly prohibited. If duplicate accounts are detected, all associated accounts will be suspended and any accumulated winnings may be forfeited.

  • Always keep your account password confidential and never share it with anyone.
  • Please notify our support team immediately if you detect any unauthorized access to your account.
  • The account holder is solely responsible for all activity on their account.
  • Operating an account on behalf of or in the name of a third party is strictly prohibited.

3 Age & Eligibility

To participate on the pq99 platform, you must be at least 18 years Any underage account detected will be immediately suspended and all associated transactions will be considered void.

Pq99 may request supporting documents to verify your identity and age at any point during your registration. Failure to complete verification may result in your account being temporarily or permanently suspended.

Use of pq99 by anyone under 18 years of age is strictly prohibited. Parents and guardians are urged to prevent minors from accessing this platform.

4 Deposits & Withdrawals

Deposits and withdrawals on pq99 are fully secure and fast. We support a range of payment methods, including Bangladesh's most popular mobile banking services, bank transfers, and digital wallets.

  • Deposits are generally credited to your account instantly.
  • Withdrawal requests are typically processed within 24 to 72 hours.
  • Identity verification (KYC) must be completed before any withdrawal can be processed.
  • Funds must be withdrawn using the same payment method used for the deposit.
  • If suspicious transactions or money laundering activity are detected, the associated account will be suspended pending investigation.

Pq99 does not accept transactions made via third-party payment methods or accounts belonging to someone else. All deposits and withdrawals must be made using a payment method registered in your own name.

Method Deposit Time Withdrawal Time Minimum Amount
Mobile Banking Instant 24 hours BDT 100
Bank Transfer 1–3 hours 48–72 hours BDT 500
Digital Wallet Instant 24–48 hours BDT 200
Cryptocurrency 15–30 minutes 24–48 hours Equivalent to BDT 300

5 Bonuses & Promotions

Pq99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements and validity period, all of which are clearly stated before you claim the offer.

  • Welcome Bonus: New members receive a 150% bonus on their first deposit. Wagering requirements apply.
  • Reload Bonus: Extra bonus on a fixed deposit amount every week.
  • Cashback Offer: Weekly or monthly cashback is subject to specific qualifying conditions.
  • Referral Bonus: Refer a friend and both of you get a bonus.

Bonus funds cannot be withdrawn directly. Bonus amounts become withdrawable only after completing the required turnover through betting. If abuse or fraud related to bonus benefits is identified, the associated account will be suspended.

To view all current promotions and bonus offers, visit our Promotions Page Visit.

6 Betting Rules

Market-specific rules apply when placing bets on pq99. Once a bet is confirmed, it cannot be changed or cancelled — except where a cash-out option is available.

  • Separate rules and conditions apply to each sports market.
  • Pq99 reserves the right to void any bet placed due to incorrect odds or a technical error.
  • Participation in match fixing or any form of fraudulent activity is strictly prohibited.
  • Bets placed during a technical system error may be considered void.
  • Maximum bet limits are set individually for each market.

For live betting, odds may change based on real-time data. If a bet is voided due to a connection issue, the staked amount will be refunded.

7 Responsible Gaming

Pq99 places responsible gaming at the forefront of everything we do. We want every player to treat betting purely as a form of entertainment, not as a source of income.

  • You can set your own daily, weekly, and monthly betting limits at any time.
  • You can temporarily or permanently lock your account whenever needed.
  • Our support team is available 24/7 to assist you.
  • If problematic gaming behavior is identified, we proactively step in.

For more information, visit our Responsible Gaming Visit the page.

8 Account Closure & Suspension

Pq99 reserves the right to temporarily or permanently close your account for any of the following reasons:

  • Providing false or misleading information.
  • Operating multiple accounts.
  • Abuse of bonuses or promotions.
  • Fraudulent activity or system manipulation.
  • Being underage or operating an account under another person's identity.
  • Participation in money laundering or illegal activities.

Any eligible balance will be refunded upon account closure — except in cases involving fraud or a breach of our rules.

9 Privacy & Data Protection

Protecting your personal information is a top priority for us. pq99 uses internationally certified SSL encryption to keep all your data secure. We do not sell or share your personal information with any third party.

For more details on data protection, please see our Privacy Policy Read.

10 Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We will make every effort to provide an initial response within 48 hours.

  • We aim to resolve all complaints within 7 business days of submission.
  • Third-party mediation is available by mutual agreement of both parties.
  • In any dispute related to betting outcomes, pq99's system records shall serve as the final and definitive evidence.

Our support team is available 24 hours a day, 7 days a week via live chat.

11 Changes & Amendments

Pq99 reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

The date of the last update will always be displayed at the top of this page. We recommend reviewing this page regularly.

12 Contact

For any questions or comments regarding these Terms and Conditions, please contact us:

Our Core Commitment

Pq99 guarantees the highest standards of security, fairness, and transparency — reflected across every term and condition.

Fully Secure Platform

Your account and funds are protected at all times through SSL encryption and internationally certified cybersecurity standards.

Fair & Transparent Rules

Every one of our Terms and Conditions is written in plain, clear language — no hidden clauses or misleading wording.

Fast Payment Processing

Deposits are instant and withdrawals processed within just 24 hours — all major payment methods in Bangladesh supported.

24/7 Bangla Support

Our Bangla-speaking support team is available around the clock via live chat and email — whenever you need us.

Responsible Gaming

Set your own betting limits on your own terms. We always encourage responsible gaming practices.

Transparent Bonus Policy

The terms and conditions for each bonus are communicated upfront. No hidden wagering requirements or misleading offers.

Have you read the terms and conditions?
Join pq99 Now

Know the rules and play with confidence. Register now and enjoy a 150% bonus on your first deposit.

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